Violence Can Include
- Threatening behavior - such as shaking fists, destroying property, or throwing objects.
- Verbal or written threats - any expression of intent to inflict harm.
- Harassment - including words, gestures, intimidation, bullying, or other inappropriate activities.
- Verbal abuse - swearing, insults, or condescending language.
- Physical attacks - hitting, shoving, pushing, or kicking.
Here are a few highlights of the OSHA Guidelines
- Employers should develop a written violence program to include:
- Management commitment and employee participation
- Worksite analysis to include a review of hazards
- Hazard prevention and control
- Safety and health training
- Recordkeeping and program evaluation